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Website and Email Communications Policy

Who are we?

Our website address is:


Does this website use cookies?

Yes. Cookies are small pieces of data which are stored to a device to allow your web browser to remember something about a website. Cookies are useful because they enable site customization. Our website use cookies to understand and save your interests for future visits. Our website also contain links to other sites and advertisements. You may disable cookies, and/or clear or delete existing cookies anytime in your web browser (i.e. Safari, Chrome, Firefox etc.) while visiting our website.


What personal information is collected on this website?

Users may fill forms on our website and voluntarily provide us with your personal information and details about your skin concerns or your interest in our treatments. This information may be shared with Wix, our website hosting provider, so they can provide website services to our Clinic. Consent to use your information that you provide to us to communicate with you is implied (i.e. assumed). We also collect personal information when you use our website to improve our customer service and user experience. We do not share or sell your information otherwise to a third party - except when required by law.


What other information is collected on this website?

We may use your IP address to collect anonymous statistics on how long you visited our website, your approximate location, which pages you viewed and how you came to our website (e.g. Google search, Facebook link etc.). These statistics are shared with Wix, our website analytics provider, to improve our website by understanding preferences of website visitors. This Clinic also use Google Analytics to track non-identifiable statistics to understand user preferences so we can tailor the website accordingly. We do not share or sell this statistical information except when required by law.


What is the scope of your Privacy Policy?

This Policy only applies to personal information collected by the Clinic and by our website. Our website has links that may direct you to external websites. By using this website, you agree to the terms of this Policy. We are not responsible for the security of these sites or the privacy practices and policies of third parties.

What is your email policy?

We may connect with you about promotions, events and other Clinic-related information via e-newsletter communication. If you received an e-newsletter from us, you have an existing relationship with the Clinic or have voluntarily provided your email address and information to receiving our e-newsletter. You can unsubscribe or opt-out anytime from receiving our e-newsletter communications.


What information do we collect from our email communications with you?

We collect statistics on how you use our email communications. These statistics help us understand recipient preferences and to improve future email communications with you. The statistics may be provided to trusted third parties we use to operate our website, to conduct our business or to provide service to you, as long as these parties agree to maintain confidentiality of the information. We do not share or sell these statistics otherwise to a third party except when required by law.


Changes to our Privacy Policy

We may review and change our Policy from time to time.


If you have any questions about this Policy, you may contact our Clinic at:

Dr. Monica Li

1113-750 West Broadway

Vancouver, BC, Canada V5Z 1H2

Phone: (604) 900-9188


Fax: (604) 900-9188

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